What Businesses Benefit From eCommerce?
Many businesses have used an eCommerce solution to grow their sales and their customer base. The main question to consider when discussing if an eCommerce solution is right for your business is: “Does your company use the Presale model?”
What Is The Presale Model?
Presales are orders that are typically submitted ahead of time by a customer over the phone, over email, or over fax. eCommerce can now replace that phone call, email, or fax and let a customer come in through a portal and create and edit an order coming up in the future.
How eCommerce Works
eCommerce makes it easy for your customers to order from you. It gives your customers the ability to manage their own Presale orders of your products. They can also manage their Product Guide (A list of products they usually buy from you), and they can use their Product Guide to quickly create an order with just a few clicks. Also, you can set up cut off times to anticipate delivery dates so that if a customer orders after a certain time (let’s say after 4:00 PM), delivery will take place 2 or 3 days from then instead of the next day (or however you would like to set those parameters up).
Your Customers will also be able to see their past orders and invoices and can easily use those to repeat or clone an order. Also, you can direct your customers to your eCommerce portal to view your pricing structure and any sales or special deals you are running. This gives you an opportunity to inform the customer of other products you sell that they might be interested in but don’t initially know about.
eCommerce is All About the Customer
Lastly, it’s important to mention that there’s a certain posture or presence that a company portrays by having an eCommerce portal or web ordering portal. The company is clearly stating that they care about their customer’s experience and want to make it as easy as possible for them to order products from them.
30 Day Free Trial
Lastly, we want to give you a chance to try out the bMobile Route eCommerce Add-On by offering you a 30 Day Free Trial!